Frequently Asked Questions
Everything you need to know about your next CAMILLA treasure.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery's progress.
What is your return policy?
We offer returns on full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Sale items may be subject to different terms.
Do you offer international shipping?
Yes, CAMILLA ships to fashion lovers worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I care for my silk garments?
To preserve the intricate details and delicate silk of your CAMILLA pieces, we recommend professional dry cleaning only. Avoid contact with abrasive surfaces and harsh chemicals.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay.
How do I find my correct size?
Our pieces are designed for a luxurious, versatile fit. Please refer to our detailed Size Guide located on each product page to find the measurements that best suit your silhouette.